Our client is Siemens Healthineers, a leading global medical technology company with more than 55,000 dedicated colleagues in over 70 countries, driven to shape the future of healthcare.
TASKS AND RESPONSIBILITIES:
• Serve as the primary point of contact for internal stakeholders requesting Data Management resources and services providing first-level technical consulting on our portfolio.
• Analyze stakeholder demands for Data Management resources and services to understand business and technical requirements. Work with stakeholders and solution architects to transfer requirements and design solutions that meet business and technical requirements.
• Manage the prioritization and scheduling of Data Management projects and initiatives using a sprint-based agile methodology to align all work and deliverables from demand intake to delivery
• Develop and maintain documentation related to Data Ecosystem solutions, including architectural diagrams, technical specifications, and user guides
• Drive communication on implemented demands and projects in different channels
• Build strong stakeholder relationships by understanding their needs and providing exceptional customer service.
• Embrace a culture of customer orientation and service excellence
• Stay current with industry trends and best practices related to cloud computing, and make recommendations for the adoption of new technologies and practices.
QUALIFICATION AND EXPERIENCES:
• You hold a bachelor's or master’s degree in computer science, information technology, business administration or comparable
• You have many years of relevant professional experience as an IT demand manager or service owner / manager
• You enrich our team with practical proven knowledge in the area of ITIL Service Management processes (Service Management, Demand Management, Change Management) and Application Management
• In addition to profound IT project management experience, you also have knowledge of moderation techniques.
• You ideally have experience with the IT operation/IT service of data management or data governance solutions
• You have good understanding of enterprise data landscapes and architectural building blocks as well as various data assets of different business domains, data flow and lineage
• Knowledge of platform architecture for Azure, AWS, Data Management applications is highly appreciated.
• You have very profound experiences in requirements engineering, demand/project management, agile methods (e.g. SCRUM) and problem solving techniques (e.g. design thinking)
• Strong customer service skills with a focus on building and maintaining client relationships.
• Ability to communicate clearly and effectively on status, progress and risks
• Knowledge of enterprise industry best practices and standards in regard to service and development processes is a plus
ATTRIBUTES AND SKILLS:
• You enjoy working in an international team with colleagues from Europe, Americas and Asia and speak fluent English. German and other languages are an advantage
• You have the passion to actively shape our data strategy
• You work in a structured and independent manner and have already proven that you can prioritize complex processes.
• You contribute with your innovative ideas to question our current status quo and to develop it further.
• We learn passionately − you have the willingness to learn new topics related to data management and adapt quickly to technological changes.
• You have excellent problem solving, analysis, communication, coordination and task management skills
• You are able to manage multiple demands and projects simultaneously, prioritize tasks, and meet deadlines.
• You have strong communication and collaboration skills and are able to communicate effectively with stakeholders and technical teams, translate technical jargon into plain language, and build consensus around complex technical solutions.
